PRIVACY POLICY
Dids Designs, we take your privacy seriously. We comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, and this policy explains how we collect, use, and protect your personal information. Our goal is to make sure your data is safe and to help you understand how we use it to provide a better, more personalised shopping experience.
This notice covers:
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What information we collect and why
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How we collect your information
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Who we share it with and on what basis
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Your rights regarding your personal data
If we update this policy, we will publish the revised version on our website.
How We Collect Information
We collect information when you:
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Place an order via email, social media, or in person
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Contact us through email, social media, or our workshop
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Complete surveys, feedback forms, or competitions
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Post content to our website or social channels
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Raise a query, complaint, or dispute
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Use our website or related applications
What Information We Collect
When you order from us, we may collect:
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Name
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Billing and delivery address
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Telephone number
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Email address
Payment Details:
We do not store or have direct access to your bank details. For your peace of mind, you can send the payments yourself via online banking.
Other Data:
We may collect information about the device you use to access our site (such as IP address) to help personalise your experience. For details on this, see our Cookie Notice below.
How We Use Your Information
We use your personal data to:
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Process and deliver your order
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Provide customer service (order changes, refunds, etc.)
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Communicate order updates and confirmations
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Prevent fraud and ensure payment security
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Personalise and improve our website
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Send marketing updates (new products, offers, promotions)
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Carry out surveys, feedback requests, or reviews
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Improve logistics, forecasting, and research
Who We Share Your Information With
We work only with trusted third parties to provide our services, including:
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Delivery Partners – to ensure your order reaches you
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IT Providers – to support our website and systems
We only share the minimum data necessary to complete these tasks.
Your Rights
You have legal rights over your personal data, including the right to:
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Access, correct, or request deletion of your data
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Object to or restrict how we process your data
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Request data portability
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Opt out of automated decision-making and profiling
How Long We Keep Your Data
We will keep your information securely on record unless you request otherwise.
Cookie Notice
Cookies help us improve your shopping experience. By using our website, you agree to our use of cookies as described below.
What are Cookies?
Cookies are small text files stored on your device when you visit a website. They are safe and anonymous, and cannot harm your device.
Cookies We Use:
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Currency & Language – to display correct pricing and language
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Analytics Cookies (Google Analytics, Facebook Pixel) – to measure traffic, improve performance, and personalise marketing
How We Use Them:
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Remember your preferences
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Track visits and traffic sources
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Help with fraud prevention and site security
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Support targeted advertising on platforms like Facebook and Google
Opting Out:
You can install the Google Analytics opt-out browser add-on or adjust your ad preferences in your browser settings.
Please note: some essential cookies cannot be turned off, as they are required for our website to function properly.
Business details / Legal information
Dids Designs is a sole trading name of:
Vicki Calvert
8, The Crescent
Leeds, LS157SL
United Kingdom.
+447902 974362
Our address is provided for business correspondence and legal notices only. Please do not use our postal address, email address, telephone number, or any other contact details published on this website for unsolicited marketing, sales calls, canvassing, junk mail, or inclusion on marketing databases. We do not consent to our details being used for direct marketing purposes.